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Furlan Systems
National customer acquisition company

We Acquire. We Close. You Fulfill.

Furlan Systems funds and operates the customer acquisition and sales infrastructure for qualified service businesses. We deploy the capital, run the advertising, handle the follow-up and close the customer. Our operating partners deliver the work.

Industries
15
States covered
50
Markets accepting
37

Acquisition Engine

Live pipeline
  1. 01Capital Deployed
  2. 02Demand Generated
  3. 03Leads Captured
  4. 04Instant Follow-Up
  5. 05Qualified & Closed
  6. 06Handed to Operating Partner

The Partnership Model

Two operators. One customer journey.

Furlan Systems owns everything that happens before the job. Operating partners own everything that happens after it is sold. Neither side pays for the other's weakness.

Furlan Systems provides

Capital, acquisition, technology, follow-up, sales and closing

  • Acquisition capital and ad spend
  • Offer development and positioning
  • Paid advertising across channels
  • Landing pages and lead capture
  • AI-driven instant follow-up
  • Lead qualification
  • Phone sales and closing
  • CRM, pipeline and attribution

Operating partners provide

Capacity, operations, fulfillment and customer experience

  • Crews, trucks and capacity
  • Scheduling and dispatch
  • Service delivery and quality
  • Customer experience on site
  • Payment collection
  • Licensing and insurance
  • Warranty and follow-through
  • Accurate revenue reporting

Acquire · Close · Fulfill

How a customer actually arrives

Most service businesses buy leads. We do not sell leads. We operate the entire path from a stranger seeing an ad to a scheduled, sold customer on your calendar.

01

We Acquire

We fund and run the advertising, build the offer and capture demand into a single pipeline. Acquisition cost sits on our side of the table, so the system has to work.

02

We Close

Every inquiry gets an immediate response, persistent follow-up and a real sales conversation. Scope, timeline and price are handled before anything reaches you.

03

You Fulfill

You receive sold, scheduled customers and do what you already do well: deliver the work, protect the experience, and collect payment.

The path, end to end

  1. 01

    Offer built

  2. 02

    Ads funded

  3. 03

    Lead captured

  4. 04

    Instant contact

  5. 05

    Qualified

  6. 06

    Closed

  7. 07

    Scheduled

  8. 08

    Fulfilled

Acquisition Platform

One engine, not a list of services

Each capability exists because the next one depends on it. Advertising without instant follow-up wastes spend. Follow-up without closing wastes conversations.

Explore the acquisition stack

Paid Acquisition

Campaign structure, creative testing and budget allocation across paid channels.

Offer Development

The positioning and offer that makes demand respond.

Landing Pages

Purpose-built conversion pages, not generic website traffic.

Lead Capture

Forms, calls and click-to-text captured into one pipeline.

Instant Response

First contact in seconds, not hours.

AI Follow-Up

Persistent SMS and email sequencing until a decision is made.

Phone Sales

Live conversations handled by our sales operation.

Qualification

Scope, timeline, budget and fit confirmed before handoff.

Sales Closing

Pricing, objections and commitment handled end to end.

Customer Reactivation

Past inquiries and past customers re-engaged.

CRM & Pipeline

Every opportunity tracked through a single pipeline.

Revenue Attribution

Spend tied to closed and collected revenue.

Reporting & Optimization

Acquisition cost and margin reviewed on a fixed cadence.

National Coverage

Territory by territory, not everywhere at once

We evaluate markets individually and work with a limited number of operating partners per market so acquisition spend is not competing with itself.

Browse all 50 states

Birmingham

Alabama

Accepting Applications

Spring storm seasons produce sharp surges in roofing and tree work, so campaign pacing is built to expand quickly and then pull back.

Anchorage

Alaska

In Review

The building and exterior season is compressed, so demand generation is front-loaded and mechanical service carries the winter months.

Phoenix

Arizona

Partnered

Summer heat events create concentrated HVAC emergency demand where answering speed decides the outcome; spend expands into those windows.

Little Rock

Arkansas

Accepting Applications

Severe spring weather drives roofing and tree demand spikes, while HVAC carries the humid summer.

Los Angeles

California

In Review

Traffic makes routing a first-class qualification rule here; a job twenty miles away can cost a half day. Territories are usually defined sub-metro.

Denver

Colorado

Partnered

Hail events can generate months of roofing demand in a single afternoon, so acquisition capital and response capacity need to scale fast during storm windows.

Who Qualifies

We fund acquisition for operators who can already deliver

Acquisition does not fix a fulfillment problem, it exposes it. That is why partner selection comes before any capital is deployed.

What we look for

  • Proven service delivery
  • Existing customer demand
  • Good reputation
  • Strong fulfillment
  • Available capacity
  • Healthy unit economics
  • Reliable scheduling
  • Accurate revenue reporting
  • Ability to handle additional customers

Getting Started

From application to live acquisition

  1. 01

    Application

    You tell us your market, trades, capacity and current volume. We confirm the basics of fulfillment and reputation.

  2. 02

    Territory review

    We evaluate the market, existing partner coverage and whether the unit economics support funded acquisition.

  3. 03

    Partnership terms

    Scope, service standards, reporting expectations and the commercial structure are agreed in writing.

  4. 04

    System build

    Offers, landing pages, tracking, CRM, follow-up sequences and sales scripts are built for your market and trade.

  5. 05

    Launch

    Acquisition spend goes live. Inquiries are answered immediately and worked through our sales operation.

  6. 06

    Optimization

    Acquisition cost, close rate, schedule adherence and completed revenue are reviewed on a fixed cadence.

Insights

How acquisition economics actually work

Resource center

Customer Acquisition

What Is Customer Acquisition?

Customer acquisition is the complete process of turning a stranger into a paying customer: creating demand, capturing interest, responding, qualifying, selling and closing. It is broader than marketing and broader than lead generation, because it includes the sales work required to convert interest into revenue.

6 min read

Customer Acquisition

Customer Acquisition vs Lead Generation

Lead generation ends when someone submits a form or places a call. Customer acquisition ends when that person becomes a paying customer. The difference is the sales work in between — response, qualification, follow-up and closing — which is where most service businesses lose the majority of their opportunities.

5 min read

Performance Partnerships

What Is Performance-Based Customer Acquisition?

Performance-based customer acquisition is an arrangement where the acquisition partner's compensation is tied to results produced — customers acquired or revenue collected — rather than to a flat monthly fee. In some structures the acquisition partner also funds the advertising, taking on part of the risk.

6 min read

Performance Partnerships

How Revenue-Share Customer Acquisition Works

In a revenue-share acquisition partnership, one party funds and operates demand generation and sales while the other fulfills the work, and compensation is calculated from revenue that was actually completed and collected. The mechanics depend on accurate attribution and a shared definition of what counts.

7 min read

Acquisition Economics

What Is Customer Acquisition Cost?

Customer acquisition cost, or CAC, is the total cost of acquiring one paying customer. It includes advertising spend plus the cost of the sales work required to convert an inquiry. CAC is only meaningful when compared with the gross profit a customer produces.

5 min read

Acquisition Economics

How to Calculate Customer Acquisition Cost for a Service Business

Add all acquisition costs for a period — media spend, sales labor, tools and any acquisition fees — then divide by the number of customers who actually paid in that period. Compare the result to gross profit per customer to determine whether the acquisition is profitable.

6 min read

You already know how to do the work.
We fund and run the part that finds it.

Tell us your market, your trades and your available capacity. If the territory and the fit are right, we build and fund the acquisition system around your business.

For qualified service businesses and territories. Partnership structure varies.